Once you have successfully bid at auction, the next steps are payment and collection or delivery of your purchased lots.
Below you will find information on invoicing, payment methods, courier delivery and collection in person.
Invoicing
Invoices are sent by email after the final eLive part of the auction has ended.
Payment Methods
Payment for purchased lots must be made within 7 days of receiving the invoice.
The following payment methods are available:
Bank Transfer
Our recommended payment method, particularly for lots delivered by courier.
Payment by credit or debit card and cash on delivery are not available.
Payment by credit or debit card and cash on delivery are not available.Cash Payment
Cash payments are accepted within the limits permitted by applicable law.
- at our Prague or Bratislava branch by prior arrangement
- when attending a Floor Auction in person and collecting your purchased lots
Delivery of Purchased Lots
Purchased lots can be received in one of the following ways:
Collection in Person
From our Prague or Bratislava branch.
Courier Delivery
All shipments are carefully packed and insured. Purchased lots are dispatched only after the invoice has been paid in full.
Shipping costs are charged according to the delivery method and destination.
If you have purchased lots in both the Floor Auction and eLive parts of an auction, we will automatically combine them into a single shipment and charge only one shipping fee.
International deliveries may be subject to additional customs duties, taxes or other requirements under the laws of the destination country.
Collection in Person
If you wish to collect your purchased lots in person, we recommend contacting us by telephone in advance to confirm that they are ready for collection.
Purchased lots will be released only after the invoice has been paid in full.
Need Assistance?
If you have any questions regarding payment, invoicing or delivery of your purchased lots, please contact us at:
info@machogalleries.com